At GP Superclinic Coffs Coast, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information in compliance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Collection of Personal Information
We collect personal information to provide you with quality healthcare services. This may include:
- Your name, address, date of birth, and contact details.
- Medical history, medications, allergies, and other health-related information.
- Medicare or private health insurance details for billing purposes.
We may also collect information directly from you, your referring doctors, or other healthcare providers with your consent.
2. Use of Personal Information
We use your information to:
- Provide medical consultations, diagnoses, and treatments.
- Coordinate care with other healthcare providers.
- Process claims, payments, and administrative activities.
- Comply with legal and regulatory requirements.
3. Disclosure of Personal Information
We will only disclose your information to third parties when necessary for your care or when required by law, including:
- Specialist doctors, pathology, and radiology services.
- Government health agencies (e.g., Medicare).
- Other parties with your explicit consent.
4. Data Security
We take reasonable steps to protect your personal information from unauthorised access, misuse, or loss. This includes secure storage systems and restricted access to your records.
5. Access to Your Information
You have the right to access and correct your personal information. To request access, please contact our administration team.
6. Complaints
If you have concerns about how we handle your personal information, please contact us directly. We are committed to resolving any issues promptly.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Coffs Coast GP Superclinic
Address: 51 Stadium Dr, Coffs Harbour NSW 2450, Australia
Phone: 02 6691 3573
Email: admin@coffsgpsc.com.au